I am an assistant professor of Analytics and Operations at NUS Business School. My research focuses on understanding and improving operations on online platforms, such as crowdsourcing platforms (e.g., InnoCentive and Topcoder), crowdfunding platforms (e.g., Kickstarter and Indiegogo), and mental health platforms (e.g., Safe Space and Betterhelp). To this end, I use game-theoretical modeling and data-driven approaches (econometric modeling and natural language processing).

I hold a BS (2014) and an MS (2016) in Industrial Engineering from Middle East Technical University, Turkey; and an MRes (2017) and a PhD (2022) in Management Science and Operations from UCL School of Management, UK.